Updated: March 13, 2024
Online store
The Mattokeidas.fi online store is operated by Mattokeidas Oy (Finnish Business ID: 3241095-2), which sells products to adult private customers in Finland and within the EU.
All product prices include value-added tax (VAT).
We reserve the right to change prices and delivery costs without prior notice.
Ordering
Products are ordered through the online store by adding them to the shopping cart and completing the payment at checkout.
All customer information is processed confidentially.
The contact details requested during the order process are used only for delivery purposes or to resolve any issues related to the order.
When placing an order through the online store, you are required to read and accept the current delivery terms and agree to abide by them. Read more about the delivery terms.
Payment
As a customer, you can choose to pay via Klarna or Paytrail.
Both Klarna and Paytrail offer flexible payment options and ensure buyer protection and security for all transactions.
We also support several other convenient payment methods, including Google Pay, Apple Pay, PayPal, and Shop Pay.
In case of any payment or billing issues, please contact our customer service first at: info@mattokeidas.fi
Payment methods
Paytrail
Paytrail Oyj (2122839-7) acts as a payment intermediary and payment service provider in cooperation with Finnish banks and credit institutions. Paytrail Oyj appears as the payee on your bank statement or card statement and forwards the payment to the merchant. Paytrail Oyj has a payment institution license. In case of complaints, please contact the product supplier first.
Paytrail Oyj, business ID: 2122839-7
Innova 2
Lutakonaukio 7
40100 Jyväskylä
www.paytrail.com
paytrail.com/consumer/information-about-payments
Payment by corporate customers
Walley B2B invoice
The invoice gives you more time to pay for your online purchases.
Interest-free payment period with invoice – safe and easy transactions
With an invoice, you always have 30 days to pay for your online purchases. A €4.95 invoicing fee will be added to the invoice.
To take advantage of the payment period, you need a positive credit decision, which you can easily apply for when making your purchase.
This payment method can be used for purchases up to €5,000.
Once you have received a positive credit decision and confirmed your purchase, you will receive an invoice for your purchase by email or as an e-invoice.
Credit terms
The invoice and credit issuer is Norion Bank AB, organization number 556597-0513, which is the registered owner of the Walley trademark.
Lilla Bommens Torg 11, Box 11914, SE-404 39. Further information: https://www.norionbank.fi/tietoja-yrityksesta/norion-bank-group-fi/tuotemerkit
You can find the full terms and conditions and information about Walley B2B invoicing at the following links:
More detailed service description: https://www.walley.fi/asiakaspalvelu/
General terms and conditions for invoices and account credit: https://cdn.walleypay.com/terms/Terms_B2B_FI.pdf
Klarna
Klarna Bank AB acts as another payment transfer service provider and payment service provider. Klarna Bank AB (publ) is located at Sveavägen 46, 111 34 Stockholm, Sweden. It is registered in the Swedish Companies Register under number 556737-0431 (“Klarna”). Klarna provides financial services, primarily online payment services, and is licensed by the Swedish Financial Supervisory Authority, Finansinspektionen, PO Box 7821, 10397 Stockholm, registration number 41538. Klarna is registered as a cross-border financial services provider with local supervisory authorities in all European Union countries, as well as in Norway, Iceland, and Liechtenstein. You can access the detailed terms and conditions here.
Shopify Payments acts as the payment gateway provider for credit cards, Google Pay, and Apple Pay, and as the payment service provider. You can find more detailed terms and conditions at here.
Bank charges
You can pay for your purchases securely using the online banking credentials of all major banks. List of available online payment buttons:
Paytrail Oyj will appear as the payee on your bank statement; we will forward your payment to the online retailer. The online store will redirect you to your own bank to make the payment securely. When using the payment order service, you are bound by the following terms and conditions:Terms and conditions of the payment order service. (English)
Credit card payments
You can pay in our online store with the following cards:
Mattokeidas.fi handles secure card payments in cooperation with Klarna, DIBS, Handelsbanken, Visa, MasterCard, and American Express. Card payments are a secure payment method for you as a customer. The seller never has access to your card or account information. This information is transferred securely from you to your bank via an encrypted link through the DIBS Payment Gateway.
Mobile payment methods
These are services available in the app that allow you to pay for online purchases by bank transfer from your account or by card payment from your card by approving the payment in the app. Pivo also supports Siirto payments, which means that you can approve payments in any app that supports Siirto.
PayPal
We accept payments via PayPal in EUR, USD, and SEK. You can pay with your PayPal balance or credit card. However, PayPal payments for goods produced in Iran are restricted. If your shopping cart contains such products, the PayPal payment option will be removed. For more information, visit www.paypal.com.
Klarna invoice:
We work with Klarna to offer payment by invoice. Pay for your purchase within 30 days of delivery without any fees. If you do not pay by the due date, Klarna may charge late fees and interest. If you want to extend your due date before the deadline, please contact Klarna. When you decide to pay by invoice, a standard credit check will be performed at checkout, and Klarna will cross-check your personal credit information. See Klarna's full installment terms and conditions:
Klarna Terms of Use
Payment by invoice is possible in the following countries:
Sweden – Klarna – Terms and conditions
Germany/Austria – Klarna – General Terms and Conditions
Netherlands – Klarna – General Terms and Conditions
United Kingdom – Klarna – Terms of Use
Denmark – Klarna – Terms and conditions
Norway – Klarna – Terms and conditions
Finland – Klarna – Terms and conditions
Monthly installment payments
Thanks to our partnership with Klarna, we can offer you the option to split your payment. There are several options to choose from, and you can select how many months you want to pay when you check out. Please note that you can pay off the entire remaining debt at any time during the payment period without incurring additional costs. All purchases made through Klarnas billing service will be collected in your monthly billing account.
Payment details
The service is provided by Klarna Bank AB (public) (head office address: Sveavägen 46, 111 34 Stockholm, Sweden).
You can find more information about Klarna here and Klarna's terms and conditions here. Klarna processes your personal data in accordance with applicable law and Klarna's privacy policy.
Order and payment confirmation
After a successful order, an order confirmation will be sent to your email address, containing the following information:
You can check the contents of your order via your user account on our website. Sending confirmation messages requires an email address to be provided when placing the order.
